Frequently Asked Questions
Everything you need to know about your Musso experience
Which countries in the EU do you ship to?
We provide standard shipping to most countries within the European Union, including Germany, France, Italy, Spain, and more. Delivery times typically range from 3-7 business days depending on your location.
How do I track my order?
Once your order has been dispatched from our warehouse, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. If you are not satisfied with your purchase, please contact our support team to initiate the return process.
Do Musso products come with a warranty?
Yes, all Musso furniture and products are covered by a 1-year limited warranty that protects against manufacturing defects and material failures under normal use.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Klarna and iDEAL for your convenience and security.
Are your chairs easy to assemble?
Absolutely. Each product comes with a detailed instruction manual and all necessary tools. Most customers find they can complete the assembly within 15 to 30 minutes.